Rights & Grievances

Duke Angels operates in compliance with applicable Oregon Administrative Rules (OAR) for residential treatment facilities.

Resident rights

  • To be treated with dignity, respect, and cultural responsiveness.
  • To participate in your own treatment planning and goals.
  • To privacy and confidentiality of your health information.
  • To a safe, supportive, and discrimination-free environment.

Grievance procedure

  1. 1Share your concern with any staff member or our behavioral health coordinator.
  2. 2If unresolved, submit a written grievance to administration at (508) 713-3572.
  3. 3We respond in writing within the timelines required by Oregon Administrative Rules (OAR).
  4. 4You may also contact external advocacy and regulatory agencies at any time.

Duke Angels operates in compliance with applicable Oregon Administrative Rules (OAR) for residential treatment facilities.